Welcome to PRISM, your gateway to advanced data analysis and blockchain exploration on the Solana network. Whether you're a new user or an NFT holder looking to unlock additional benefits, this guide will walk you through the process of accessing the platform and getting support when needed.
Logging In or Signing Up
To begin using PRISM, navigate to our homepage at PRISM.
Here’s how you can log in or sign up:
Choose Your Login Method:
Use your preferred login provider (such as Google or GitHub).
Alternatively, sign up with your email address or phone number for direct access.
For NFT Holders:
Once you've logged into the PRISM platform, look for the gear ⚙️ icon in the bottom left-hand corner. This icon leads to the settings page. Click on it, then find and select the 🔌 icon. Here, you can connect your preferred Solana wallet. This step is especially important if you're an Alpha Pass or Degen NFT holder, as it unlocks additional benefits.
This connection allows us to verify your NFT ownership and unlock exclusive benefits on the platform. (While in Beta NFT holders have exclusive access.)
Learn About Your NFT Benefits
As an NFT holder, you have access to unique benefits within PRISM. To learn more about what your NFTs unlock:
Navigate to NFT Collection.
Here, you’ll find detailed information about all the benefits and functionalities that come with your NFT holdings.
Need Support? We’re Here to Help!
If you encounter any issues or have questions while using PRISM, our support team is ready to assist you. Here’s how you can reach out:
Intercom Support:
Click on the Intercom icon located in the lower right-hand corner of our website.
This feature opens a chat window where you can communicate directly with our support team for real-time assistance.
Email Support:
For more detailed inquiries or if you prefer email communication, contact us at [email protected].
Features and Guidance
The Intercom support feature not only connects you with our team but also provides access to a variety of resources that can guide you through any issues. Explore these features for quick solutions and tips on using PRISM effectively. We appreciate your choice to use PRISM and are committed to ensuring a smooth and productive experience on our platform. Don’t hesitate to reach out for support whenever needed. Welcome aboard!